Solved: Adobe Acrobat Pro 2020 Asking to Sign In

Meenakshi,

We have this latest version (20.5.30441.10441) of the Classic track for Acrobat 2020, which uses a volume perpetual license, but we still get the Adobe sign-in in Azure Virtual Desktop when the application gets opened. After closing the "Acrobat Licensing Application" window and it asks "are you sure", the program doesn't open. And we've tried reinstalling it on the gold image, as well, and manually updating it to this latest version. The application seems to open fine - AKA without asking for a sign-in -  on the gold image, but after the host pool is reimaged from that gold image, the user is asked for a sign-in.The bUpdater value is already set to "0" in the HKLM\SOFTWARE\Policies\Adobe\Adobe Acrobat\2020\FeatureLockDown\cServices key.

Can you please assist with this? Can you capture an image that contains a fully licensed Acrobat and image a VM with it and the VM's Acrobat remains licensed, without it asking for a sign-in when a user tries to use it?Thanks.